R1X and RX Accessories Timelines

October 29, 2018 3 min read

R1X Accessories

11/14 Update:

Complete R1X Boards: R1X Complete Boards have now begun shipping! If you have a pre-order you can expect to receive a tracking number in the next 2-3 days. R1X Boards will be shipping via UPS Ground from our LA warehouse, and will take 1-5 business days to reach you, depending on your distance from SoCal.

RX Remotes: We now have these in-stock at our LA Warehouse and we will begin shipping them on Friday, into next week. You will receive a tracking number in the next 1-3 business days.

ReFly Wheels: We now have these in-stock at our LA Warehouse and we will begin shipping them on Friday, into next week. You will receive a tracking number in the next 1-3 business days.

RX Decks: Unfortunately due to a miscommunication with our supplier we did not receive any RX Decks with this shipment. This is a major headache and we're producing and air shipping in additional decks now - we'll have an exact timeline on this soon but you should expect to receive a tracking number (from our LA warehouse) before the end of November.

RX Batteries: These have shipped via sea freight as described in the below update, we will receive them at the end of November and you'll receive a tracking number at that time if you pre-ordered before the end of October. If you've ordered in November you'll receive a tracking number in December.

Pre-Order Production is Complete (10/29)

First - a shout out to all of you that pre-ordered an R1X, RX Battery, or RX Remote. Confidence from customers like you is what allows us to consistently innovate!

We're excited to say that production of all R1X Boards and RX Accessories is now complete. Below is a timeline of how / when these items will be shipped to you:

R1X Boards

Production of these is complete and they are currently at our manufacturer (in China). We have booked the final logistics and they will be air shipped to our California facility, arriving in the next 10 days. We'll be sure to let you know when they arrive and you can expect to receive a tracking number within 7 days of arrival. Shipping via UPS Ground from our California facility will take 1-5 business days, depending on your distance from Southern California.

Summary: Expect a tracking number in the next 10 - 17 days.

This schedule also applies to RX Remotes and RX Decks. 

RX Batteries

Production of all RX Batteries is complete and they are currently at our manufacturer. Due to the complexities around loose, high capacity lithium batteries they will ship via sea freight, leaving Asia during the first week of November, scheduled to arrive at our California facility at the end of November.

We'll be sure to let you know when they arrive and you can expect to receive a tracking number within 7 days of arrival. Shipping via UPS Ground from our California facility will take 1-5 business days, depending on your distance from Southern California.

Summary: Expect a tracking number during the first week of December.

ABEC11 ReFly Wheels

Production of all wheels is complete and they are awaiting - a short trip from Huntington Beach to Long Beach. 

Summary: Expect a tracking number as soon as next week.

 

What if I have orders for multiple accessories, in different delivery timeframes?

Your components will ship separately, with the "earlier" components shipping first. For example, if you ordered an RX Battery and an RX Remote, the RX Remote will ship first and the RX Battery will ship later.

 

R1X Pricing

In early November, as previously mentioned, we will be raising the price of the R1X to $999. We'll be announcing this again at that time but if you're interested in snagging one at $899 that pricing is still available for a limited time here.

 

RX Battery Availability

The RX Battery will be back available for sale during the holiday season - once we have inventory in our CA warehouse. At that time once ordered your RX Battery will ship immediately. Pricing is still being determined.

 

From the Team

Thanks so much for your patience in this process - we know it hasn't been easy waiting through the delays. We've got a lot more unique accessories in the pipeline for the holiday season so you'll be able to further customize the performance and cosmetics of your board. Stay tuned!


Cheers,
The RideRiptide Team